CCP's lead pest control specialist Ginger has penned an article about the bug hunting process for WOW Argent. It's a cool look at one of the most important aspects of post-game support...and they need YOUR help. Let's face it: Nothing spoils a game more than annoying bugs. Find out all about pest control below:
Hello again! I am CCP Ginger and you may remember me .. ah well lets face it, you probably wont'! However, it is my happy duty to introduce a blog from one of our volunteer teams: the bug hunters. Please take the time to read it and if it sounds like your cup of tea, then by all means apply!
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Greetings citizens of New Eden! My name is Sabaoth and I am the Bug Hunter Vice Admiral, which basically means I head up the Bug Hunting volunteer team for CCP. I have been with EVE since pre-alpha and am responsible for the day-to-day operations of the Equipment Certification and Anomaly Investigations Division (ECAID). A bit of a mouthful, but you can just call us your friendly neighborhood Bug Hunters. Our primary mandate is to view and verify all bug reports that are reported by players> Once verified, we assign the reports to a defect. The defect then gets assigned to the CCP Quality Assurance (QA) team. As part of our team's efforts we also assist in all manner of feature testing and QA tasks.
ECAID was the first ISD volunteer division created in beta and has been at the forefront of aiding CCP Games in improving the Universe of EVE for the last 5+ years. If you are enthusiastic about helping CCP improve EVE and are 18 years or older you can apply to become a Bug Hunter here.
Bug Hunting
We are looking for those with a technical inquisitive mind. If you yearn to understand the game mechanics from beginning to end then you are the type of person we want. We have openings for both Windows and Macintosh users. If you live on the test servers, always wanting to figure out the latest features and mechanics, then why not apply to ECAID and take the next step!
There is a common misconception that reporting bugs is not appreciated. Bug Reports, no matter how insignificant, are always appreciated, even if you know all your friends have already reported the bug. The more information we can get on the same bug the easier it is for us to reproduce and resolve the issue. It's important to note that we use the bug reporting system on the official website found here, not the petition system as the GM's will be unable to deal with your bug reports.
If you are interested in helping us improve EVE you can find everything you want to know about ECAID, and how to write concise bug reports, using our public website.
Are you local?
We are in the process of assisting in the localization of the EVE client into various languages. If you are fluent in English and a second language and want to be at the forefront of bringing localized clients to EVE then please apply to the 'Translation Team - TT'. The TT also Bug Hunt as a secondary directive so you will always be kept busy!
Already Applied?
Unfortunately it can sometimes take us anything from a week to a month to process the applicants we get depending on the volume. If you have not heard from us within a month you can email us. We are in especial need of good Bug Hunters to aid in new feature testing before March 10th, so if you think you have what it takes then apply and show us what you've got. Remember, the only good bug is a dead bug.
Vice Admiral Sabaoth
Equipment Certification and Anomaly Investigations Division
P.S. Be sure to ask him about pee-shark.
